Britain Yearly Meeting employs staff to carry out the centrally managed work of Quakers in Britain. We aim to be an ethical employer, with a 1:4 ratio between our highest and our lowest paid staff. Britain Yearly Meeting is a Living Wage employer.

VOLUNTEER OPPORTUNITIES

EDI VISION STATEMENT

Jobs

  • Marketing Manager

    Hours
    35 hours per week
    Salary
    £51,075 per annum inc. London weighting
    Contract
    Full time, permanent
    Location
    Friends House, London NW1 2BJ
    Closing date:
    9am, 14 April 2026
    Interview
    Interview- 20 April (in person, Friends House) / Presentation- 23 April (in person, Friends House)

    We're looking for an experienced Marketing Manager to lead marketing and communications across Quiet Company and its brands, including Friends House conferencing, café and retail, and Swarthmoor Hall. You'll drive marketing activity that supports revenue growth, strengthens brand visibility and ensures communications reflect Quaker values and ethos.

    You'll lead the development and delivery of strategic marketing campaigns across digital and offline channels, oversee digital marketing performance and work closely with colleagues across the organisation to support commercial success and organisational reputation.

    What you'll do:

    • Lead the development and delivery of marketing and communications strategies across Quiet Company brands
    • Drive digital marketing activity including SEO, PPC, social media, email marketing and content strategy
    • Oversee website development, UX optimisation, accessibility and conversion performance
    • Monitor marketing and sales performance, taking action where results are not meeting expectations
    • Manage marketing budgets and ensure activity delivers measurable return on investment
    • Lead integrated marketing campaigns across digital and offline channels
    • Manage brand consistency and ensure communications align with Quaker values
    • Build PR and media relationships and support reputation management
    • Line-manage and mentor a direct report while supporting colleagues across the organisation on marketing initiatives
    • Monitor marketing performance and provide insights and reporting to senior leadership

    What we're looking for

    • Experience in marketing roles with responsibility for digital marketing and strategy
    • Strong knowledge of SEO, PPC, analytics, marketing automation and content marketing
    • Experience delivering campaigns that support revenue growth and lead generation
    • Experience managing agencies, freelancers or internal teams
    • Strong copywriting, communication and stakeholder management skills
    • Leadership, project management and organisational skills
    • Ability to analyse performance data and make informed marketing decisions
    • Sympathetic to Quaker values and ethos (you do not need to be a Quaker)

    Hours: Typically Monday–Friday, with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required.

    For more about Friends House go to https://www.friendshouse.co.uk/

    Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

    We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

    Job Description Application Form

  • Sales Manager

    Hours
    35 hours per week
    Salary
    £51,075 per annum inc. London weighting
    Contract
    Full time, permanent
    Location
    Friends House, London NW1 2BJ
    Closing date:
    9am, 10 April 2026
    Interview
    Interview- 13 April (in person, Friends House) / Meet the team- 22 April (in person, Friends House)

    We're looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces.

    You'll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You'll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos.

    What you'll do:

    • Lead the sales function to achieve and exceed revenue, conversion and occupancy targets
    • Develop and deliver sales strategies in collaboration with the Head of Events
    • Manage the full client journey from enquiry through to contract handover
    • Account management of key clients, agents and partner organisations
    • Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews
    • Represent Friends House at networking events, trade shows and familiarisation visits
    • Oversee use of the venue management system, ensuring accurate data and timely reporting
    • Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs
    • Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy
    • Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication
    • Support client feedback, issue resolution and continuous improvement in service quality

    What we're looking for

    • Experience in venue, hospitality or conference sales
    • Experience leading or supervising a team
    • Experience managing client accounts and developing business relationships
    • Proven ability to meet or exceed revenue and sales targets
    • Strong leadership and motivational skills
    • Excellent communication and negotiation ability
    • High attention to detail and organisational skill
    • Confident use of CRM or event booking systems
    • Ability to prioritise, multitask and work to deadlines
    • Professional, proactive and adaptable attitude
    • Sympathetic to Quaker values and ethos (you do not need to be a Quaker)

    Hours: Typically Monday–Friday, with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required.


    For more about Friends House go to https://www.friendshouse.co.uk/


    Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

    We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

    Job Description Application Form

  • Event Executive x 2

    Hours
    35 hours per week
    Salary
    £37,323 per annum inc. London weighting
    Contract
    Full time, permanent
    Location
    Friends House, London NW1 2BJ
    Closing date:
    9am, 13 April 2026
    Interview
    21 April 2026 (in person, Friends House)

    We're looking for two proactive Event Executives to help deliver exceptional conferences, meetings and events at Friends House. You'll play a key role in ensuring a seamless client experience from planning through to delivery, coordinating with internal teams and acting as the main point of contact for clients throughout the event process.

    Working closely with the Events Manager and the wider Commercial Team, you'll ensure every event runs smoothly while supporting the venue's reputation for excellent service, hospitality and values-led operations.

    What you'll do:

    Act as the primary contact for clients once events are confirmed, ensuring all details are planned and delivered successfully

    Coordinate with internal teams (Operations, Facilities, Catering and AV) to ensure client requirements are met

    Prepare and maintain clear event documentation, including function sheets and setup details

    Provide on-site client support during events to ensure excellent customer service

    Work towards departmental financial targets and identify opportunities to up-sell services during planning

    Gather post-event feedback to support service improvement and client satisfaction

    Maintain accurate event data in venue booking systems and assist with reporting

    Build strong relationships with repeat clients and identify opportunities for future business

    Work collaboratively with colleagues across the Commercial Team to maintain high service standards

    Support the wider team during quieter periods with other operational duties if required

    What we're looking for:

    Experience in event coordination, conferencing or hospitality environments

    Experience working directly with clients and coordinating internal teams

    Strong organisational and communication skills

    Ability to manage multiple events simultaneously in a fast-paced environment

    High attention to detail and proactive problem-solving ability

    Confidence using Microsoft Office and venue booking systems

    Awareness of hospitality service standards and event operations

    Sympathetic to Quaker values and ethos (you do not need to be a Quaker)

    Hours: Typically 5 days per week, including occasional early mornings, evenings or weekends depending on event schedules. Time off in lieu will be provided for agreed overtime.


    For more about Friends House go to https://www.friendshouse.co.uk/

    Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

    We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

    Job Description Application Form