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Access arrangements at Friends House

We would like Friends House to be accessible and welcoming to all. The building was constructed in 1926 and its Grade II listing means that there are certain access limitations, however we are committed to doing all we can to ensure your visit is as easy and enjoyable as possible.

Parking

There are three designated on-street parking bays for blue badge holders on Endsleigh Gardens.

Arrival

The main entrance to the Friends House is located at the east end of the building.  There is a small garden area in front of the entrance.  You can access the entrance and the garden from Euston Road and also from Endsleigh Gardens, which runs parallel to Euston Road along the rear of the building.
The entrance to the building is at a higher level than the adjacent streets and there is a ramp leading to the entrance from both Euston Road and Endsleigh Gardens.  These ramped routes are 3800mm wide and have a tarmac surface. There are no handrails.

Alternatively, there are steps with two central handrails from the garden up to the main entrance.
Other entrances: There is also an entrance with 6 steps on Euston Road leading directly to the Large Meeting House (this is only used on certain occasions when we have larger events), and a stepped entrance on Euston Road leading into the new Quaker Centre – this entrance has 8 steps and handrails along both sides, although the steps are quite steep.

Reception desk and service staff

The reception desk is situated inside the main entrance on the east side of the building. It is open from 7.30am to 9.30pm, Mon to Fri, 8.00am to 6pm on Sat and 8.00am to 1.00pm on Sun.  The closure time on Sat and Sun may vary. Please note; our service staff is available only after 8.30am. The reception area and desk are accessible to wheelchair users.

Lifts

There are three lifts in the building.  The two lifts in the ground floor foyer are too small to accommodate a large wheelchair. However, we have a smaller wheelchair available to transfer to, in order to access the Restaurant via the right hand lift at the reception. Please ask if you wish to use this facility. The third lift is larger and provides wheelchair access to the 1st & 2nd levels as required. Please note; the third floor is for staff use only.

Guide dogs

Guide and assistance dogs are welcome.

Signage

There is clear signage throughout the building.

Sound enhancement system

The Reception, Large Meeting House, Small Meeting House, George Fox Room, William Penn Suite, Elizabeth Fry Suite, Bloomsbury Suite, Margaret Fell Room, Room 1 and Room 2 have built in hearing loops. We have a portable hearing loop system available free of charge that can be used in any of the remaining rooms.

Quaker Centre café

The Café offers a variety of high- and-low level seating and table options. Quaker Centre staff will be more than happy to assist you in bringing refreshments to your table.

Toilets

There are toilets on every floor of the building with accessible WCs. There is no accessible WC on the lower ground floor.

Restaurant

The restaurant is accessed via stairs or a lift from the ground floor foyer (for wheelchair users we have a small version on site that fits the right hand lift if required).  There are handrails along either side of the steps.

Room bookings

Due to their location in the building, Drayton Rooms on the lower ground level are inaccessible to wheelchair users. Please contact our bookings team directly to discuss your requirements on +44 (0)207 663 1094/1095 or email events@quaker.org.uk 

Feedback

The team at Friends House is totally committed to improving access, facilities and services for everyone who visits our venue. If you have any ideas or suggestions on how we might make further improvements, please don’t hesitate to contact us. Our staff will be delighted to assist. Please call us on +44 (0)207 663 1000/1094 or email events@quaker.org.uk